→ Reply from Pharmahub Hello,

Thank you so much for your message — even if a bit late, it’s truly appreciated!
We’re really glad your order arrived safe and sound, and that we could support you along the way.
Thanks again for your patience, your trust, and your kind recommendation.

See you soon,
Pharmahub Team

→ Reply from Pharmahub Hello,
Thanks for your interest in our website.

Some of our warehouses unfortunately don’t deliver to the US, which is why you saw that message at checkout. But no worries — we’re here to help!

Just reach out to our customer support, and we’ll gladly check for you which warehouse can ship to your location. We’ll also make sure to guide you toward the fastest option for delivery right to your door.

Looking forward to helping you out!

→ Reply from Pharmahub Hello,
Thank you so much for your trust and kind words!
We’re glad to hear that all your orders have arrived successfully and that you feel confident in our process. Your understanding of the occasional time lags is greatly appreciated — logistics can indeed take time, and your patience makes all the difference.

We look forward to serving you again soon!

Regards

→ Reply from Pharmahub Dear Aaron,

Thank you for taking the time to share your feedback in such detail. We are delighted to hear that the products you received lived up to your expectations, and that our team was able to provide you with attentive and responsive customer service.

Your satisfaction with the quality of the items and the discretion of the packaging is much appreciated. That said, we fully understand your frustration about processing times and the lack of initial visibility.

You’re right: transparency about lead times is essential, especially when it comes to high-end products from international suppliers.

We recognize that these delays may have created a difficult wait, and we sincerely apologize for any stress caused. Please be assured that your comments have been taken into account.

We are already working to better inform our customers in advance about estimated lead times from suppliers, and to strengthen our proactive communication throughout the ordering process.

Thank you again for your trust and patience.

We sincerely hope to offer you a smoother experience for your next orders.

With all our best

→ Reply from Pharmahub Hello,

As we told you privately by email. We are sincerely sorry for the delay in delivery due to a sudden influx of parcels to be processed.
The latest news is that the last parcel has been delivered, as you have also confirmed.
If you ever want to try again with us, I invite you to send me an email beforehand so that we can give you a coupon for a commercial gesture in addition to a processing priority.
We’d be delighted.

With all our best

→ Reply from Pharmahub Hello,
Thank you very much for your feedback! We are delighted that your order arrived quickly and that you are satisfied with it. It gives us great pleasure! We have taken into account your comment about the lack of communication after payment confirmation. It’s possible that our emails have been redirected to your spam folder. In any case, we’ll be stepping up our checks in this area to improve our customers’ experience. Thank you again for your trust, and see you soon!

Best regards

→ Reply from Pharmahub Hello

We are sorry to hear that you have not received our communications regarding your order. We have checked that your order was dispatched on time. However, it seems that our automatic emails (order confirmation, tracking information, etc.) have not reached you. They may have been redirected to your spam folder or blocked by your mail system. To provide you with the best possible support, we have taken the initiative of contacting you personally to send you your tracking number directly. Please note that all information relating to your order can also be accessed at any time from your customer area, even if you have problems receiving emails. Should you have any questions or require further assistance, please do not hesitate to contact us.
With all our best

→ Reply from Pharmahub Hello,

We are very sorry to hear that your experience did not live up to your expectations. We have verified that your order was shipped on time. Unfortunately, it seems that our automatic emails (confirmation, tracking, etc.) did not reach you. They may have been redirected to your spam folder or blocked by a mail filter. All tracking information is also available at any time from your customer area, precisely to remedy this type of situation. We understand your frustration, however, and we invite you to contact us directly so that we can fully review your order and prevent this from happening again in the future. We remain at your disposal should you have any questions.
Best regards

→ Reply from PharmahubHello,

Thank you for taking the trouble to share your opinion on this platform.
By checking your order status, you have chosen the btc payment method.
We’ve sent you a BTC tutorial to help you finalize this order.
We hope this tutorial reaches you without any problems.
Sincerely

→ Reply from Pharmahub Hello,
Thank you for your message.
We’re sorry to hear that your order is not complete.
After checking, we couldn’t find any message from you on this subject. It’s possible that our exchanges went into your spam folder.
We invite you to check your spam and to contact us directly via our contact form so that we can resolve this problem as quickly as possible.
Concerning the tracking number, all shipping information is available in your customer area, as soon as the parcel is shipped.
This means you can access it at any time, even if you don’t receive our e-mails. Our team remains at your disposal to review your order and provide you with a rapid solution.
With all our best